Privacy Policy

Introduction

Welcome to https://house-for-sale-in-shepparton-vic.thebestlocalpro.com (hereafter referred to as “https://house-for-sale-in-shepparton-vic,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information you provide to us when you access and interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://house-for-sale-in-shepparton-vic.
Any mobile or desktop applications developed by us and made available to users.
Services offered through our platform that facilitate connections between property seekers and real estate professionals.
Products, including digital content and tools, accessible via our website.

Please note that this Privacy Policy does not extend to third-party platforms, applications, or services linked to or from our site, as they operate independently with their own privacy policies. We encourage users to review these policies carefully when using third-party services.

Processing Activities

This policy outlines the ways in which we process personal data across various touchpoints:

Authorized User Accounts: When you create an account on our platform, we collect and store your account information, including your name, email address, and password.
Website Visits: We track user interactions with our websites to understand visitor behavior and preferences. This includes data such as pages visited, time spent on each page, and referring URLs.
Communications: If you choose to receive newsletters, promotional emails, or other communications from us, we will use your contact details for this purpose. You can opt-out of these communications at any time.
Purchases and Transactions: When you make a purchase on our site or utilize our services, we collect payment information, financial details, and order history to process transactions securely.
Mobile Interactions: Our applications may collect unique mobile device identifiers to enhance user experience and provide personalized content.
Location Data: With your consent, we may access location data from your device to provide relevant local services and recommendations.
Feedback and Reviews: We value your input and encourage users to share feedback and product reviews, which help us improve our offerings.
Social Media Integration: If you choose to connect your social media accounts to our platform, we may collect information from these platforms (e.g., name, profile picture) for the purpose of sharing content or providing personalized recommendations.

Personal Data Collection

We gather a range of personal data to enhance your experience and deliver tailored services:

Account Information: This includes your full name, email address, user ID, and password (hashed and encrypted).
Payment Details: We store credit/debit card numbers, billing addresses, and transaction histories for secure processing.
Financial Data: In some cases, we may collect bank account information or other financial records to facilitate certain transactions.
Purchase History: We record your purchase decisions, including product details, quantities, and purchase dates.
Mobile Device Identifiers: Unique device IDs, operating system, and mobile network data are used to customize our applications and improve performance.
Location Data: With user consent, we gather location information to provide location-based services and relevant property listings.
Feedback and Reviews: We solicit your opinions and suggestions through surveys, forms, or direct feedback mechanisms.
Social Media Information: When you connect social media accounts, we may access your public profile information, including your name, profile picture, and recent posts (in line with each platform’s privacy settings).
Product Interaction: We track user interactions with our products, such as views, clicks, and purchases, to analyze user behavior and preferences.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website:

Cookies: Cookies are small text files stored on your device that allow us to recognize you when you return to our site. We use them for various purposes, including maintaining session state, remembering user preferences, and providing personalized content. Cookies can be categorized as Strictly Necessary, Preferences, Analytics, or Marketing, each serving distinct functions.
Cookie Manager: Users have control over non-essential cookies through our Cookie Manager, where you can manage your cookie preferences.
Similar Technologies: In addition to cookies, we may use other technologies like web beacons, pixels, and local storage to collect and store user information, analyze website performance, and deliver targeted content.

Data Retention and Deletion

We maintain personal data for the duration required by law or for legitimate business purposes:

Retention Periods: We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including providing services, improving our platform, conducting analytics, and complying with legal obligations.
Data Anonymization: Once the retention period expires or when data is no longer needed, we anonymize or delete the information securely.

Security Measures

We prioritize the protection of your personal data through robust security practices:

Encryption: We use encryption protocols to secure data during transmission and at rest, ensuring that sensitive information remains confidential.
Secure Processing: Our third-party service providers adhere to strict security standards to safeguard any personal data they process on our behalf.
Access Controls: Access to your personal data is restricted to authorized staff members who require such access to perform specific tasks or fulfill operational functions.

Children’s Privacy

We do not knowingly collect personal data from individuals under 18 years of age. If you are a parent or guardian and believe we have collected information about a child, please contact us at the provided email address, and we will take prompt action to delete that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with its use and disclosure history.
Rectification: If your personal data is inaccurate or incomplete, you are entitled to request correction or completion of the record.
Erasure (Right to be Forgotten): Under certain conditions, you can ask us to erase your personal data.
Restriction: You may request restrictions on processing your data in specific circumstances, such as disputing the accuracy of the data or objecting to its use for direct marketing.
Portability: In some regions, you have the right to receive your personal data in a structured, commonly used format and to transfer that data to another controller.
Objection: You can object to the processing of your personal data for specific or all purposes at any time.
Non-Discrimination: You cannot be discriminated against for exercising your rights related to personal data protection.
Appeals and Complaints: If you believe your privacy rights have been violated, you have the right to file an appeal with our privacy officer or a relevant supervisory authority.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons:

Any modifications will be posted on this page with a revised effective date.
Continued use of our services after the revisions constitute your acceptance of the updated policy.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

Email: [email protected]
Mail: [Provide Postal Address]

We are dedicated to maintaining a transparent and user-centric approach to privacy, and we appreciate your trust in us.